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Maintenance Contractor Serving Lewisham Borough and Surrounding Areas

Property Maintenance Services & Repairs for Co-Operatives, Supported Housing and Housing Associations

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At Brockley Builders, we specialize in providing reliable maintenance contractor services tailored specifically for Co-Operatives, Supported Housing and Housing Associations in and around the Brockley SE4 area. Our team of experienced professionals is committed to ensuring your properties are well-maintained, Correctly repaired and youreslf or your tenants are satisfied.

We offer a comprehensive range of Property repair and maintenance services, including:​​​

  • Plumbing: From fixing leaks to installing new fixtures, our skilled plumbers handle it all.

  • General Home Repairs: We tackle everything from minor fixes to major repairs to keep your properties in top shape.

  • Tiling and Flooring: Whether it’s replacing broken tiles or laying new vinyl or laminate flooring, our team ensures high-quality results.

  • Ceiling and Wall Repairs: We repair cracks, holes, and any other damage to walls and ceilings.

  • Leak Repairs and Mould: Quick and efficient leak detection and repair services to prevent further damage.

  • General Decorating and Services: From painting to decorating, we make sure your properties look their best.

  • Woodwork Damage Repair: Skilled carpenters are on hand to fix and restore any woodwork damage.

  • Siliconing: Professional siliconing services to keep your bathrooms and kitchens in pristine condition.

  • End of Tenancy Repairs and Cleaning: We provide thorough end-of-tenancy repairs and cleaning to ensure your properties are ready for new tenants.

  • Repairing Kitchen Cabinets: Our team can repair or replace damaged kitchen cabinets to maintain the functionality and appearance of your kitchens.

  • Replacing or Repairing Doors and Hinges: We handle everything from fixing hinges to replacing entire doors.

  • Changing Locks: Professional lock-changing services to ensure the security of your properties.

  • Fixing Floorboards: We repair or replace damaged floorboards to maintain the integrity and appearance of your flooring.

  • Painting and Decoration: We refresh and enhance your space with expert painting and decoration services, restoring the property back to its original condition with clean, precise finishes.

Maintence & Repairs Service For Housing Providers Across London

At Brockley Builders, we specialize in helping housing providers improve their key performance indicators (KPIs) with our comprehensive maintenance services. Our offerings are tailored to meet the unique needs of housing associations, cooperative housing, and supported housing. As a DBS-checked service provider, we ensure the highest standards of safety and reliability.
 

  • First-Time Fix Rate: We pride ourselves on resolving maintenance issues on the first visit, ensuring minimal disruption to residents and increasing overall satisfaction. Our skilled team is equipped to handle a wide range of issues efficiently.
     

  • Work Order Completion Rate: Timeliness is crucial. We guarantee the completion of work orders within the specified timeframe, helping housing providers maintain their operational efficiency and resident happiness.
     

  • Average Maintenance Turnaround Time: Our rapid response and effective maintenance strategies ensure that requests are handled swiftly, reducing the average turnaround time and enhancing the living experience for residents.
     

  • Occupancy Rate and Vacancy Rate: By maintaining properties to a high standard, we help housing providers achieve high occupancy rates and low vacancy rates, ensuring a steady stream of rental income and optimal property utilization.
     

  • Unit Turnover Time: We understand the importance of quick unit preparation. Our team ensures that units are ready for new occupants promptly, minimizing downtime and maximizing revenue for housing providers.
     

  • Cost Per Maintenance Request: Our services are designed to be cost-effective without compromising on quality. We help housing providers manage their budgets efficiently while maintaining high standards of service.
     

  • Resident Satisfaction Score: Regular maintenance and prompt issue resolution contribute to higher resident satisfaction scores. We work diligently to address any concerns and maintain a positive living environment.
     

  • Net Promoter Score (NPS): Our high-quality services encourage residents to recommend their housing providers to others, reflected in improved NPS scores. This can lead to increased interest and occupancy rates.
     

  • Complaint Resolution Time and Complaint Frequency: We aim to resolve complaints quickly and effectively, reducing complaint frequency and ensuring residents feel heard and valued.
     

  • Move-In Satisfaction: First impressions matter. Our team ensures that new residents have a smooth and satisfactory move-in experience, with no damages or leaks or problems with their new property. setting the stage for a positive long-term relationship.
     

  • Maintenance Request Satisfaction: We are dedicated to ensuring that every maintenance request is handled with the utmost care and professionalism, leading to high satisfaction rates among residents.
     

At Brockley Builders, we are committed to enhancing the performance of housing providers through reliable, efficient, and high-quality maintenance services. Contact us today to learn how we can help improve your KPIs and provide exceptional living conditions for your residents.

Get in touch today

Contact Us. Get in Touch with Brockley Builders

While we are based in Brockley SE4, we extend our services to the surrounding local areas. Whether you're a private resident, housing provider, CoOperative, Housing Project or represent a housing association, we're here to assist you with your property maintenance and repair needs.

SERVICE AREAS

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Recent Projects & Reviews

"We've worked with Brockley Builders on multiple projects, and they never disappoint. Their attention to detail and commitment to quality are outstanding. Whether it's a minor repair or a major renovation, they always deliver on time and within budget."

 

— John M., Housing Association Manager

"The team at Brockley Builders truly understands the needs of the local community. Their involvement in community projects and personalized approach to each job sets them apart. They recently completed a fire safety upgrade for our cooperative, and the process was smooth and efficient."

 

— Emily R., Housing Cooperative Member

"Brockley Builders provided exceptional service during our recent maintenance project. Their team was professional, responsive and very knowledgeable. They handled everything from plumbing issues to electrical repairs seamlessly. We couldn't be happier with the results and highly recommend their services!"

 

— Sarah L., Lewisham

Frequently Asked Questions

Q1: How quickly can I expect a response to my repair request?
A: We prioritize prompt responses to all repair requests. Typically, you can expect to hear back from us within 24 hours of submitting your request.
 

Q2: What is your average turnaround time for completing repairs?
A: Our turnaround time for repairs depends on the nature and complexity of the job. However, we strive to complete repairs as efficiently as possible, with many minor repairs being resolved within 48 hours.
 

Q3: Can I schedule repairs at a convenient time for my tenants?
A: Absolutely! We understand the importance of minimizing disruption to your tenants. We offer flexible scheduling options and work closely with you to arrange repairs at times that are convenient for all parties involved.
 

Q4: Do you provide services for social housing properties?
A: Yes, we specialize in providing maintenance and repair services for social housing properties. Our team is experienced in working with housing associations to ensure that social housing units are well-maintained and meet the required standards.
 

Q5: Are your technicians qualified and DBS checked?
A: Yes, all our technicians are highly skilled professionals with extensive experience in property maintenance. Additionally, they undergo thorough background checks, including DBS checks, to ensure the safety and security of our clients.
 

Q6: Do you offer emergency repair services?
A: Yes, we understand that some repairs require immediate attention. We offer emergency repair services for urgent situations, ensuring that critical issues are addressed promptly.

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